Privacy at The Cardinal Table

Privacy Policy

This policy explains how The Cardinal Table may collect, use, disclose, store and protect personal information connected with this website and with venue interactions. It should be read with any collection notice provided at the time and, where relevant, the Cookie Policy and shared consent choices available on the site.

Last updated: [insert approved date]

A practical overview

At a glance

  • The Cardinal Table is a restaurant and card lounge website. You may provide information when making a dining reservation, asking about offline poker, sending an enquiry or otherwise getting in touch with the venue.

  • Information may be used to respond to requests, manage bookings or enquiries, support venue services, improve how the website works and meet obligations that apply to the venue.

  • You can ask to access or correct personal information held about you, and you can raise privacy questions through the nominated privacy contact once that publication detail has been completed.

Information we may collect

Information we may collect

3.1

Information you give us

When you contact The Cardinal Table, make a dining reservation or send an offline poker enquiry, you may choose to give us information relevant to that request. Depending on the interaction, this may include your name, contact details, reservation or enquiry details, preferences you communicate to us and correspondence with the venue. Please provide only information that is relevant to your request. Not every example will be collected in every case.

  • details needed to understand or respond to a booking request;
  • information included in a restaurant, card-room or event enquiry; and
  • feedback or other communications you choose to send us.

3.2

Information collected through the website

When you use thecardinaltable.com, some information may be collected automatically where website technologies are enabled. This can include device and browser information, IP-related information, referring-page details, pages viewed, general use information and cookie-related information. The exact technologies in use should be confirmed before publication. For current details about cookies and similar technologies, read the Cookie Policy and use the consent choices made available on the site.

  • technical information that helps the website display and function;
  • general information about how pages are reached and used; and
  • preference or measurement information where applicable.

3.3

Information connected with venue interactions

Where applicable, information may also arise through a restaurant visit, card-room enquiry, poker-table or poker-night communication, live card entertainment request or feedback about a venue experience. The Cardinal Table should collect only information appropriate to the interaction and any notice provided at the time. This does not mean every visitor interaction creates a record; the information involved will depend on what you ask for or choose to share.

04 / Purpose

Clear reasons for using information connected with a shared venue experience.

How information may be used

4.1

Providing and improving our services

The Cardinal Table may use personal information where appropriate to provide and improve restaurant and card-lounge experiences. This can include responding to enquiries and communications, managing reservations and attendance-related requests, and providing information you have asked for about the restaurant, card room, poker tables, poker nights or live card entertainment. Information may also help the venue maintain, improve and protect website and venue services.

Responding to enquiries and communications

Managing reservations and relevant venue requests

Providing requested experience information

Maintaining and improving services

4.2

Communications and your choices

Service messages may be sent when needed to deal with a request, reservation or enquiry. The Cardinal Table does not treat direct marketing as automatic or required for a venue request. If direct marketing is offered in the future, it should be handled in accordance with applicable requirements and include a practical way to unsubscribe or opt out.

4.3

Legal, safety, and administrative purposes

Information may also be used where reasonably necessary to meet applicable legal or regulatory obligations, handle complaints, disputes, incidents or requests, and protect people, property, systems and the integrity of website services. The particular use will depend on the circumstances and should remain connected to a legitimate operational or legal purpose.

Sharing and external services

Sharing and external services

5.1

When information may be disclosed

The Cardinal Table may disclose personal information in limited circumstances where applicable. This may include disclosure to service providers that support website, reservation, communications or operational functions; to professional advisers, insurers or authorities where legally required or reasonably necessary; or to another party with your direction or consent. Any disclosure should be limited to information reasonably necessary for the stated purpose.

  • providers supporting relevant venue or website functions;
  • advisers, insurers or authorities where circumstances require it; and
  • other parties where you have directed or agreed to the disclosure.

5.2

Overseas disclosures

If personal information is handled by service providers outside Australia, this policy should identify or describe the relevant circumstances as required by applicable law. The Cardinal Table should confirm before launch whether overseas disclosures occur and update this clause with approved information. This policy does not make a blanket statement about where information is handled.

5.3

Third-party services and links

Services or websites operated by others may have their own privacy practices. If you choose to provide personal information through an external service reached from or connected with thecardinaltable.com, review that party’s privacy information first. The Cardinal Table is not making a statement here that any particular external service is linked from this website.

Care and control

Security, retention, and accuracy

6.1

Security

The Cardinal Table should take reasonable steps and use appropriate safeguards to protect personal information from unauthorised access, loss, misuse, interference, modification or disclosure. Safeguards may include access controls, process controls and technical or organisational measures suited to the information and service involved. No method of handling information can be guaranteed completely secure, but care should be taken to reduce avoidable risks.

Access controls for people who need information to perform relevant work

Process controls intended to support careful handling and appropriate use

Measures intended to reduce unauthorised access, loss or disclosure

Review of information practices as services and requirements change

6.2

Retention and deletion

Personal information may be kept for as long as needed for the purpose for which it was collected, operational needs and applicable legal obligations. When information is no longer needed, it should be deleted or de-identified where appropriate. The venue should insert approved retention information if it maintains defined retention periods for particular records.

6.3

Keeping information accurate

Accurate information helps the venue deal with requests properly. If information held about you is inaccurate, incomplete or out of date, you may ask for it to be corrected. See the access and correction process below; requests may require further details before an update can be considered.

Requests and concerns

Your privacy rights and questions

7.1

Access and correction

You may request access to personal information The Cardinal Table holds about you, or ask for a correction where information is inaccurate, incomplete or out of date, subject to applicable requirements. To help the venue consider a request, identify the information or correction sought clearly enough to locate it. The venue may need to verify identity or ask for further information where reasonable and lawful. Access may be limited in circumstances permitted by applicable law.

  • state what information you would like to access; or
  • describe the correction you believe is needed and why.

7.2

Questions and complaints

If you have a privacy question or concern, contact the venue using the approved privacy route once it has been published. Please describe the concern, the relevant interaction and your preferred response details. The Cardinal Table should review privacy questions and complaints, and respond in accordance with its applicable obligations and process. No response period, escalation pathway or external contact is stated here because those details have not been approved.

Cookies and updates

Cookies and policy updates

8.1

Cookies and similar technologies

Cookies or similar technologies may be used where enabled to support website functionality, preferences, measurement or other stated purposes. For current information about those technologies and any available choices, read the Cookie Policy. Consent is managed separately from this page, so this policy does not describe a particular consent interface, category or provider.

8.2

Changes to this policy

This policy may be updated from time to time to reflect changes in practices or obligations. The current version should be published on this website with a clear effective or last-updated date. Until that date has been approved, the completion strip below should remain visible to the publication team.

Current policy date[Insert approved last-updated date]